Privacy Policy

Daxs69 Privacy Policy – Data Protection Malaysian Players

Your privacy is our priority. Find out exactly how daxs69 collects, uses, and protects your personal information — with industry-grade encryption and a fully transparent policy.

Last updated: 1 January 2026
256-bit SSL Encryption No Data Sales Secure KYC PDPA Compliance Secure Server

Daxs69's Commitment To Your Privacy

Six key pillars of data protection that daxs69 upholds for every Malaysian player

Military-Grade Data Encryption

All data transmitted between your device and daxs69 servers is protected with 256-bit SSL encryption — the same standard used by leading banking institutions worldwide. None of your data travels in unencrypted form across the network.

Protected Database

Account information, transaction records, and player KYC data are stored in databases protected by multi-layered firewalls with strict access controls. Only authorised staff with an operational need may access specific records.

No Sale of Data to Third Parties

Daxs69 has never and will never sell, rent, or share players' personal information with any third party for marketing purposes. Your data belongs to you — it is not a commodity to be traded.

Personal Data Protection Act Compliance

The daxs69 platform operates in full compliance with Malaysia's Personal Data Protection Act (PDPA) and relevant international privacy regulations. All data collection processes are carried out on a lawful and transparent legal basis.

Biometric Verification & 2FA

The daxs69 app supports biometric login (fingerprint and facial recognition) as well as two-factor authentication (2FA) to ensure only you can access your account — even if your password falls into the wrong hands.

Right to Erasure & Data Control

You have the right to request access, correction, or deletion of your personal data at any time. daxs69 provides a straightforward and responsive process to ensure your privacy rights are fully respected.

This Privacy Policy takes effect from 1 January 2026. Continued use of the daxs69 platform means you agree to this policy.

Introduction & Scope of This Policy

Welcome to the daxs69 Privacy Policy. This document explains in detail how daxs69, operating through the platform daxs69.app, collecting, processing, storing, and protecting your personal information as a player or visitor of our website.

We understand that your trust is our most valuable asset. As such, we are committed to managing your data with full integrity, transparency, and accountability. This policy applies to all users accessing daxs69 via the website, mobile app, or any related digital channel.

daxs69 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all data protection regulations applicable to online platforms in Malaysia.

By using daxs69 services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree, please discontinue use of our platform.

Information We Collect

Daxs69 only collects data necessary to provide a safe, efficient, and legally compliant service. The following are the categories of data we collect:

A. Registration & Identity Information

  • Full name as shown on your identification document (MyKad or passport)
  • Date of birth and gender
  • Active email address
  • Malaysian mobile phone number
  • Current residential address

B. KYC Verification Information

  • A copy of your MyKad, passport, or other valid identification document
  • Bank statement or proof of address (not older than 3 months)
  • Selfie photo for live identity verification if required

C. Financial & Transaction Data

  • Bank account details (bank name, account number) for withdrawal processing
  • Deposit records, withdrawals, and betting history
  • E-wallet details (Touch 'n Go eWallet, GrabPay, Boost) linked to the account

D. Technical & Usage Data

  • IP address, device type, operating system, and web browser
  • Access logs, session duration, and pages visited
  • Geolocation data at the state/city level (not precise GPS coordinates)

daxs69 does not store credit card or debit card information directly. All card transactions are processed through PCI-DSS certified payment gateways.

How We Use Your Data

Every piece of data collected by daxs69 has a clear and lawful purpose. We do not process your data for any purpose not stated here without first obtaining your consent.

Purpose of Use Data Type Legal Basis
Player account management and verification Identity, KYC Contractual requirement
Processing of deposit and fund withdrawals Finance, banking Contractual requirement
Fraud prevention and anti-money laundering All categories Legal obligation
Customer support communications Contacts, email Legitimate interest
Sending promotional offers (with consent) Email, phone number Consent
Platform analytics and service improvement Technical, usage Legitimate interest
Responsible gaming compliance Betting history Legal obligation

We use aggregated and anonymised usage data to understand how players interact with the platform, for the purpose of product improvement and overall user experience enhancement.

Data Sharing with Third Parties

Daxs69 does not sell, rent, or trade your personal information to any third party. However, in the course of service delivery, we may share data with the following categories of parties:

  • Payment providers: FPX, DuitNow, e-wallet providers — only data required for transaction processing
  • Game providers: game software companies supplying slots, live tables, and other games — minimum data for technical functionality
  • Identity verification services: certified third-party KYC platforms for verifying identification documents
  • Cloud and hosting services: infrastructure providers subject to strict data processing agreements
  • Legal authorities: only when required by a court order or directive from a lawful enforcement authority

All third parties we work with are required to sign confidentiality agreements and data processing agreements that bind them to data protection standards equal to or higher than those of daxs69.

Security & Data Protection

Daxs69 invests seriously in security infrastructure to ensure your data is always protected. The technical and organisational measures we implement include:

  • 256-bit SSL/TLS Encryption for all data in transit between your browser/app and our servers
  • Data encryption at rest (AES-256) for sensitive information stored in the database
  • Multi-layered firewall and intrusion detection system (IDS) monitored 24/7
  • Regular security audits by an accredited independent third party
  • Role-Based Access Control (RBAC) — staff may only access data required for their role
  • Two-factor authentication (2FA) for all internal system access
  • Suspicious activity monitoring in real time with automated alert systems

In the event of any data breach affecting your personal information, daxs69 is committed to notifying you within 72 hours of becoming aware of the incident, in line with international best practices.

While we implement robust security measures, no system can guarantee absolute security. You also play an important role by keeping your password confidential and not sharing your login credentials with anyone.

Cookies & Tracking Technologies

Daxs69 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

  • Essential cookies: required for core platform functions such as login session authentication and language preferences — cannot be disabled
  • Performance cookies: collects anonymised usage data to help us understand how players use the platform and identify areas for improvement
  • Functional cookies: stores your preferences such as display theme, language, and other personal settings for future sessions
  • Marketing cookies: used to deliver more relevant promotional content to you — you may opt out of this type of cookie

You can manage your cookie settings through your web browser settings at any time. Disabling certain cookies may affect specific functions of the daxs69 platform, but core functionality will continue to operate.

Your Rights as a Data Subject

As a daxs69 player and data subject under Malaysia's PDPA, you have the following rights regarding your personal information:

Right of Access

Request a copy of the personal data we hold about you in a readable format.

Right to Rectification

Request correction of inaccurate or incomplete data in our records.

Right to Erasure

Request deletion of your personal data under certain circumstances permitted by law.

Right to Restriction

Request restriction of your data processing while a dispute or investigation is ongoing.

Right to Data Portability

Receive your data in a structured format that can be transferred to another service provider.

Right to Object

Object to the processing of your data for direct marketing purposes at any time.

To submit any request regarding the rights listed above, contact our Privacy Officer team at [email protected]. We will process your request within 14 working days.

Children's Data Protection

The daxs69 platform is exclusively for users who are of age 18 years and above. We do not knowingly collect or process any personal data from minors.

Should we discover that personal data of any individual under 18 has been collected unintentionally, we will delete that data immediately and close the account in question. Parents or guardians who become aware that their child has registered on our platform are urged to contact us as soon as possible.

Cross-Border Data Transfers

In the operation of the daxs69 platform, your data may be stored or processed on servers located outside Malaysia — particularly for cloud services, data backups, and international game providers. Any such data transfer only takes place when:

  • The recipient country or region has equivalent or stronger data protection standards
  • Standard Contractual Clauses are in place to bind recipients
  • The transfer is necessary for the performance of a contract between you and daxs69

Daxs69 ensures that all cross-border data transfers are protected by adequate safeguards and comply with Malaysia's PDPA requirements.

Amendments to This Privacy Policy

Daxs69 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in operations, technology, or legal requirements. The effective date at the top of this document will be updated each time a change is made.

For significant changes that affect your rights or how we manage your data, we will notify you via:

  • In-platform notification upon next login
  • Notification email to your registered address
  • Structured notice on the daxs69 home page

Continued use of the daxs69 platform after the effective date of the latest amendment means you accept the terms of the updated Privacy Policy.

Contact Our Privacy Officer

For any questions, concerns, or requests related to the Privacy Policy and the management of your personal data, please contact us through the following channels:

  • Privacy Email: [email protected]
  • 24/7 Live Chat Support: available within the daxs69 platform and app
  • FAQ: our FAQ page contains answers to common privacy questions

Our Privacy Officer will respond to all data-related enquiries within 14 working days. For urgent cases or those involving data security risks, please indicate the priority in your email subject line.

If you are not satisfied with our response, you have the right to file a complaint with Malaysia Department of Personal Data Protection (JPDP) which is the PDPA enforcement authority in this country.

Your Data Is Safe With Us

Play with Peace of Mind at daxs69 — A Platform That Respects Your Privacy

Data security is more than a promise — it is a core commitment of daxs69 to every player in Malaysia. Register today and enjoy a safe, transparent, and exciting gaming experience.

  • 256-bit SSL encryption for every transaction
  • Secure KYC — your documents are never shared without consent
  • No data is sold to third parties for marketing purposes
  • Right to data erasure fully respected
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